• Frequently Asked Questions

  • Does the Dot Printing serial number marking causes strength loss on metal parts?
    All metal parts marked with the new Dot Printing machine were tested and doesn’t revealed any sign of strength loss, or influence on the equipment performance.
  • How to ajust the shoulder pad on X-treme harnesses?
    • Dorsal D-ring located too low or too high
    • Use a normal measure ruler
    • Locate the front shoulder opening
    • Insert the ruler in between the webbing and padding at the front
    • The velcro closing will open
    • Feed the webbing though the padding as desired
    • When correct position take out the ruler
    • Repeat for opposite side
    • Note! To adjust equal length both sides
    • Dorsal D-ring is positioned correctly when between the shoulder blade
  • When shoud i use a Fall Protection equipment?
    When working at height greater than 1,80 meters.
  • What is FALL SAFE® guarantee policy?
    FALL SAFE® products are guaranteed for 12 months against any defects in materials or manufacture. To analyze defects in materials and manufacture, contact our After-Sales Service to get the address to which you should return the defective product in your country.

    Exclusions from the guarantee:
    • Normal wear
    • Oxidation
    • Leaking batteries in headlamps
    • Modifications or alterations
    • Poor storage
    • Poor maintenance
    • Damage due to accident or negligence
    • Damage due to use of product for which it is not designed

    The FALL SAFE® guarantee also does not apply if:
    • The serial number is no longer legible
    • Any label has been removed from a harness
    • A helmet or harness has been written on with a marker or covered by stickers
    • The product has been modified or repaired by a third person
    • Annual inspection are not been realized.
  • Can i write on my full body harness / lanyards with a pen marker?

    No. While simple pen ink will likely not damage webbing directly, there is a safety risk that the ink contains a substance that could degrade the webbing and make it to lose strength. There are other factors to consider when marking webbing. Pen tips, brushes, or other writing devices may damage webbing if excess pressure is used, or may grind in dirt or corrosive substances into webbing. Ink or paint may also cover up damage to webbing, making it difficult to notice during equipment inspection. FALL SAFE® provides customizable patches on harnesses that may be written on, but no webbing should ever be altered in any way.
  • How do i clean my fall protection equipment buckles?
    Standart Buckle
    Clean soiled products in lukewarm water (with neutral soap if necessary). Rinse well. Dry at room temperature, never in a tumble dryer or near heaters! Commercially available disinfectants that do not contain halogen can be used if necessary.

    IZI Quick Buckle
    Clean soiled products in lukewarm water (with neutral soap if necessary). Rinse well. Dry at room temperature, never in a tumble dryer or near heaters! Commercially available disinfectants that do not contain halogen can be used if necessary.
  • What is the lifetime of my FALL SAFE® equipment?

  • What is PPE?
    PPE is Personal Protective Equipment, equipment worn or carried by the user during their work. As the name indicates is not transferable.
    PPE helps protect a person from deadly or serious health hazards.
    It includes all equipment designed for protection from long falls like: harnesses, rope clamps, descenders, lanyards, webbing, slings, ropes, energy absorbers, karabiners, pulleys, swivels. It excludes anchor points that are an integral part of a structure.
  • What is the inspection process on PPE?
    In addition to the inspection before each use, an in-depth inspection of your PPE must be carried out by a competent person.
    The frequency of the in-depth inspection must be governed by applicable legislation, and the type and intensity of use.
    FALL SAFE® recommends an inspection at least once every 12months.
    To help maintain product traceability, do not remove any markings or labels.
  • When should i dispose away my equipment?
    A product must be dispose when:
    • It is over 10 years old and made of plastic or textiles;
    • It has been subjected to a major fall or load;
    • It fails to pass inspection;
    • Its reliability is in question;
    • Its entire history is not known (e.g. found or second-hand product);
    • When it becomes obsolete due to changes in legislation, standards, techniques or incompatibility with other equipment, and others.
  • What can i find in label of my FALL SAFE® PPE?
    All our PPE products are identified with a label.
    In this label you can find:
    • Production date;
    • Standards;
    • Reference;
    • Brand;
    • Serial number.
    Each product has a different serial number through this number can identify each of them.
  • How should i store my equipment?
    Clean and dry your equipment, if necessary.  Store your equipment in a temperate, dry place protected from UV rays and chemicals.
  • How do i care appropriately for my FALL SAFE® equipment?
    Refer to the care instructions in the technical notice that comes with each product. For more specific questions, do not hesitate to contact FALL SAFE®  Custommer Support.
  • Can I inspect my FALL SAFE® equipment?
    The equipment must be inspect by a Competent Person. To be a Competent Person is required realize the course “Certified FALL SAFE® Competent Person”.  For more specific questions, do not hesitate to contact FALL SAFE® training http://www.fallsafe-online.com/en/inspection
  • How should i clean my FALL SAFE® equipment?
    Clean synthetic rope and body harnesses in soapy water to remove dirt; rinse them with clean water.
    Air-dry at room temperature.
    Don’t use cleaning solvents; solvents can damage synthetic material.
  • Suffered a fall with my harness, what should i do?
    The equipment that suffers a fall must be removed from service.
  • Where can i find the label in my FALL SAFE® Harness?
  • What colors and fabrics can i choose?
  • Damaged good, what to do?
  • What are the standards for FALL SAFE® products?
  • How can I tune my FALL SAFE® products?
  • Where can I find the size chart?
  • Regulation (EU) 2016/425 - How are FALL SAFE® products certified?
    The FALL SAFE® Quality System has been certified by Regulation (EU) 2016/425, since April 2019.

    However, you can still find some of our products certified by Directive 89/686/EEC. Since the EC certificates for those products are valid until April 2023, they can continue to be sold by that date and they comply with the legislation.

    Products certified by the Directive, which are already in use after this date, do not have to be withdraw, as long as they do not exceed the lifetime and/or as long as they are approved in the annual periodic inspection by a competent person.
  • What to wear below your harness?
    FALL SAFE do not have any particular requirements for what the user should wear below the harness, but as a recommendation the user should wear practical loose fitting clothes that do not obstruct normal movements when working at height and with proper protection against the weather and fitted for the temperature.
    The textile material used in our standard harnesses as webbing, thread and fabric are made in 100% Polyester.
    If the user is not having any allergic reaction to Polyester, then the harness may be in direct contact with the skin, anyhow at least one layer with the material cotton or polyester or a blend of both for improved comfort between the body skin and harness is recommended.
  • What are the product inspection intervals?

    The following statement applies to all FALL SAFE® fall protection products both new and already in use.
    Countries with CE standard compliance: MUST be formally inspected by a competent person other than the user at least every 12 months after the date of first use or more frequently if subjected to harsh conditions, excessive use, or a more restrictive local standard.

    Date of first use: The date the unit is removed from the original packaging and put in service. Date of first use shall be proven by writing using the record card part of the user instruction or alternative documenting by writing or electronic record system as Fall Safe Inspector or similar.
    Where the date of first use is unknown, then the next provable date shall be used, e.g. date of purchase or date of manufacture.

    While the statement above applies to all FALL SAFE® products, there are some products that have more specific recommended inspection frequencies and levels of qualification of the inspector determined by type of use as follows:

    See Table 1. FALL SAFE® fall arrest blocks (also common named retractable type fall arrester or SRL) with following Article Numbers FS933, FS934, FS936 and Edge tested versions FS933E, FS934E, FS936E.

    The competent person* performing the visual inspection according to Fall Safe instructions shall decide on his own responsibility:

    If the fall arrest block passes the visual inspection successfully, this allows the fall arrest blocks to continue to be used for another period.
    If the fall arrest block does not pass the visual inspection successfully and if the unit can be opened (repairable), the fall arrest block shall be sent to a FALL SAFE® Technician** or FALL SAFE® authorized service center for repair and service. In the case of a non-repairable unit, the fall arrest block shall be removed from use.

    See Table 2. for definitions of key terms.

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